UpWoof allows you to set your company's operating schedule. This schedule consists of the days of the week you are open or closed, your opening hours, and the time of day customers are permitted to drop off and pick up their pets.
Your schedule is managed via the schedule page for your listing. The schedule page for your listing is found on the listing's management dashboard. See "The listing management dashboard" for details on how to access your listing's management dashboard.
From the listing management dashboard click the schedule tile.
The schedule tile
You should now be on your listing's schedule page. To make changes to your schedule click the change link.
The schedule page
The change schedule form is divided up into days of the week. For each day of the week you can supply the following information.
Open for business - This checkbox indicates whether or not your business is open on the specified day of the week. If you uncheck this box you are indicating to the customer you are closed on this day. Customers cannot pick up or drop off pets on days you are closed, and when making reservations they will have to choose check in and checkout dates that do not fall on this day of the week.
Open and closing times - This is an indication to the customer of when you are generally available/conducting business. For example you would usually take business calls and respond to emails during this time. Opening and closing times are distinct from pick up and drop off windows which are explained next.
Pick up and drop off windows - The times of day that you allow customers to pick up and drop off their pets. You may have as many pick up and drop off windows as you like for a given day of the week. Most companies typically have two windows, one in the morning and one in the afternoon. Your pick up and drop off windows must fall within your opening hours for that day of the week. You can also specify whether or not you charge a full day for pick ups and drop offs made during a given window. For example if your window is in the morning you may charge a full day for drop offs but not pick ups.
Click the Save Opening Hours button to save any changes you have made to your schedule. Note that existing reservations will be unaffected by schedule changes. If you decide that you no longer want to open on Monday's and you have an existing reservation with a Monday drop off or pick up you will need to change the check in or check out dates for that reservation to avoid having a customer arriving on a day where you are no longer open.
