Pet hotels, simplified
UpWoof began in 2023 when a software developer struggled to find accommodation for his cat during the busy holiday period. Now, thousands of customers and listings have created
free UpWoof accounts to simplify booking and managing pet hotels.
How it works
UpWoof is an online platform for booking and managing pet hotels. It alleviates much of the friction involved with finding a suitable pet hotel.
Common points of friction UpWoof helps alleviate for customers are:
- Having to call or email a listing to find out if they have available accommodation.
- Dealing with opaqueness around pricing for accommodation and associated pet care services.
- Navigating slow and/or convoluted processes for paying a listing for their services.
- Struggling with a lack of upfront information necessary to make informed accommodation booking choices. For example photographs and detailed descriptions of the accommodation a pet will be staying in.
- Experiencing difficulties and delays changing the details of a booking, or cancelling a booking entirely.
Common points of friction UpWoof helps alleviate for listings are:
- Trying to wrangle multiple, often complex and expensive technical services to provide a suitable online presence for your business.
- Dealing with a high volume of repetitive customer inquiries via phone or email that distract from your core business functions.
- Struggling with receiving payments on time from customers, and/or lacking the tools required to seamlessly process payments online.
- Not having all the upfront customer information you need to ensure a good quality of service. For example the specific dietary or medical requirements of an animal.
- Losing out on revenue due to no shows/ghost bookings.
- Erroneously rejecting bookings as a result of errors calculating accommodation capacity/current occupancy.
- Reduced booking rates due to a weak or non-existent online presence. A lack of online marketing and/or Search Engine Optimization (SEO) for your business.
UpWoof solves these problems and many more. Create a
free UpWoof account today, and explore the platform's features and capabilities for yourself.
Services you can trust
We want your experience with UpWoof to be easy and enjoyable. Here’s how we’re working to help make you feel secure and protected:
- Verified personal profiles and listings
- Smart messaging for customers and listings to safely communicate with confidence
- A trusted platform for collecting and transferring payments
Ready to get started?
We can’t wait to welcome you to UpWoof. Here’s everything you need to know about
getting started. Interested in listing your cattery or kennel? Discover how to
create a listing.